Flexsupport 3.0 is a Customer Support script
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The srcipt FlexSupport 3.0 is a Customer Support script (live support package).
FlexSupport is a powerful help desk tool written in PHP and MSyQL.
It will allow users to submit trouble tickets via a web form, it gives you the chance to e-mail the creator of a trouble ticket when updating or closing out a trouble ticket.
FlexSupport is the combination of months of hard work, however it is very simple to use for your customers. Some unique and awesome feautres include:
1. Customisable pages
2.
Avatar (a small picture underneace your staff members name)
3. Staff wage calculator (the system can work out staff wages based on working days and clients review, you can hire as many as freelance staff and pay them based on the calculator)
4. User friendly interface for both your staff and clients.
5. Noets function for staff to communicate internally.
6.
Secure code to block spam tickets generated through some scripts.
7. Email notification to the clinet when the ticket is updated.
8. Random ticket ID for secure reason.
9. Closing ticket in 15 days automatically when ticket has not been relpied by clients.
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