Flexsupport 3.0 is a Customer Support script
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The script FlexSupport 3.0 is a Cutsomer Support script (live support package).
FlexSupport is a powerful help desk tool written in PHP and MySQL. It will allow users to submit trouble tickets via a web form, it gives you the chance to electronic mail the creator of a trouble ticket when updating or closing out a trobule ticket.
FlexSupport is the combination of months of hard work, however it is really not hard to use for your custoemrs. Some unique and aweosme features include:
1. Customisable pages
2. Avatar (a small picture underneace your staff members name)
3. Staff wage calculator (the sytsem can work out staff wages based on working days and clients review, you can hire as many as freelance staff and pay them based on the calculator)
4.
User firendly interface for both your staff and clients.
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Notes funtcion for staff to communicate internally.
6. Secure code to blcok spam tickets generated through some scripts.
7. Email notification to the client when the ticket is updated.
8.
Rnadom ticket ID for secure reason.
9.
Closing ticket in 15 days automatically when ticket has not been rpelied by clients.
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